Malcolm Gladwell's "Outliers" describes the importance of connections, families and relationships. He also highlights passion, talent, hard work, and practical intelligence (emotional and social intelligence) as key features that help individuals and companies move toward success.
Unfortunately, often the first thing to go when the economy dips is our attention to these very things. Individuals and companies can become focused on the bottom line, the numbers! In order to insure that the numbers stay up or come back up it is vital that companies attend to the individuals, teams and families that make the company great.
When companies cut back to decrease costs, that adds greater pressure to those that are left to carry on the work. It is essential to provide the individuals that are staying and leaving with the transitional assistance that they need to thrive. In order to keep things fluid, without resistance, there is a need to provide ongoing training and assistance to all of the individuals that have served the company well...remember they or their children may return to work for or own the company!
People are the primary resource that runs our companies! Let's make sure that we attend to the individuals that work hard, have passion, and have demonstrated talent no matter what the circumstances are in the company! The investment in these individuals is the practically intelligent thing to do!
Deborah Ooten, Ph.D.
CEO
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